• Stay Informed About Your Patients’ Coverage With InTouch

    PacificSource InTouch for Providers is a secure, providers-only area of our Web site. Once you are registered, you can access personalized information about your PacificSource patients and their claims 24 hours a day.

    Use InTouch to: 

    • Find out if a patient has coverage with PacificSource. 
    • Check to see if a proposed medical treatment has been preauthorized by PacificSource. 
    • See if a managed care referral has been submitted for a member. 
    • Find a patient’s claim in our system by Member ID. 
    • Select an EOP date and get a detailed listing of all claims for your office that were processed on that date. 
    • Use Point of Service Direct to access real-time, accurate, patient liability information and your actual charges for each procedure billed during a visit.

    Registering for InTouch:

    For your convenience, InTouch is available through the Web portal OneHealthPort. If you are already a registered user of OneHealthPort, you do not need to register to access InTouch.

    If you are new to InTouch and OneHealthPort, you will need to register with OneHealthPort in order to access InTouch.